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null Airbus Helicopters outlines complete connected services offer

01 Mar 2018
New three-tiered connected services offer unveiled at Heli Expo 2018

At HAI 2018, Airbus Helicopters presented its three-tiered connected services offer, comprising a suite of value-added software and applications combined with digitally-compiled data for enhanced safety, customers’ operational cost savings and higher aircraft availability.           


Airbus Helicopters is launching at Heli-Expo 2018 its latest customers’ offer for analytics & digitally-compiled data. The manufacturer’s complete connected services package - a part of the HCare service offer - comprises a suite of software and applications which, in concert with operational flight and aircraft data, gives operators a global view of their fleet’s performance, usage, and maintenance needs - aiding decision-making for safe and cost-efficient operations.


Three digitalized options are proposed for the benefits of flight, operations analyses and support decision-making. 


The first level, Digitize, provides users with applications and data-as-a-service, categorised into three packages focused on safety management, maintenance, and operations (Ops). Users can easily access and visualize their data, simplify their operations while setting the foundation for detailed analysis of their activities By way of example, the maintenance package combines the mobile and web based applications Fleet Keeper (eTechlogbook) and Fleet Master (powered by RUSADA) with real time data sharing to ease and strengthen airworthiness and maintenance management.


Flight Planner, Airbus Helicopters electronic flight bag app facilitates flight planning and assess the feasibility of missions by integrating all-in-one software, supplying pilots with data on aircraft performance, weight and balance, map displays, and more. Its latest version, brings further enhancements in wirelessly uploading flight plans to the aircraft’s Garmin FMS/GPS GTN750; V2 will be available on the H145, H175, H225 and H215 by Q2 2018, and on the H135 at the end of 2018.


The second level of service, Optimize, includes data analytics services, such as helicopter flight data monitoring to identify the exposure to risks in flight, or a parts and stocks forecast for optimising costs. For instance, to aid predictive maintenance, the FlyScan software helps customers study data from their fleet’s health & usage monitoring system (HUMS). Over the course of the flight, HUMS records information about the aircraft’s behaviour, which is then analysed to provide feedback on the helicopter’s current condition. By allowing operators to anticipate unscheduled maintenance events and avoid disruptions to their operations, FlyScan enhances flight safety, helps increase fleet availability, and reduces customers’ maintenance burden.


Finally, level 3 - Achieve - sets Airbus Helicopters experts to work analysing data, with the aim of identifying improvements or proposing tailored solutions to targets set by customers. 


In the air, in communication

Digital communication, forms part of the connected services offer. To aid the exchange of information between a helicopter and ground services, Airbus Helicopters is teaming with Astronautics Corporation of America to develop and produce the wireless Airborne Communication System (wACS), the first prototype of which will begin bench tests in March 2018. Made up of a set of communication modules and software representing a complete air-to-ground, modular data transmission system, wACS will allow customers to exchange data through various channels (Wifi, Satcom); supply e-flight bag applications with data; and store and retrieve operational data.


This new solution will leverage the value of data for safer and more efficient operations.


Shall you wish more information, please check our website, ask your regular Sales manager or contact us.