Airbus Helicopters continuously supports its customers to perform their missions and helicopter operations at the highest level. To enhance mission efficiency, the H145 light twin-engine aircraft programme has designed a new main tank air-no-fuel-valve to prevent air from being trapped in the fuel system.

The enhanced air-no-fuel-valve has been designed with:
-    Aluminium housing to avoid deformation due to fuel immersion
-    New flour silicone O-rings with improved shore hardness and modified groove, drastically limiting seal swelling and seat deformation.
This modified valve significantly limits the fuel leakage in vent systems and thus air from being trapped in the fuel tanks, while increasing tanks’ filling rates and thus reducing refuelling times.

This new solution, implemented in serial production on BK117 D-3 from rank SN 21071, is already available for BK117 C-2, BK117 D-2 and BK117 D-3 in-service aircraft via the three service bulletins: MBB-BK117 C-2-28-006, MBB-BK117 D-2-28-002 and MBB-BK117 D-3-28-001, published in December 2021. Twenty-one man hours are required for its installation to replace the air-no-fuel-valves inside the fuel tanks.

For more information, please contact a Sales Manager or contact Airbus Helicopters.

Airbus Helicopters is continuously improving its Technical Request service with new features to get requests underway and under resolution, thus enhancing the usability and mobility of this service.

●    Share Technical Events (TE) with another company through AirbusWorld platform
AirbusWorld users can now communicate more transparently and more easily with other stakeholders (e.g. secondary company, service centre, CAMO, etc.) and get better visibility in real time on TEs; both companies can communicate with Airbus Helicopters Technical Support and upload attachment files.

●    Offline mode now accessible in the mobile application
To consult a technical request without an internet connection, customers are advised to remember to load the TE that they will need before going offline.

●    Create a TE directly through an O.R.I.O.N note and eDTS (Dynamic troubleshooting)
As a time-saving and effortless improvement, customers can now easily and automatically transform the following into a Technical Request:
     -    a note created under the O.R.I.O.N. viewer
     -    an unsolved troubleshooting result in the eDTS service.
These new TEs can then be directly managed in the Technical Request service; this improves information sharing through an integrated process, with all technical requests centralised under the Technical Request service.
A video tutorial is available through https://www.dailymotion.com/video/k43bFSAmV7rjR2w4jwF

Thanks to these new features, customer expectations are being answered on a progressive basis. Airbus Helicopters is intent on providing the right solution and is continuously improving its level of service through more simple, integrated and digitalised processes for a better user experience.

Access the mobile Technical Request application through the link https://airbusworld.helicopters.airbus.com/webtek-request and install it on your device by using “Add to Home Screen” function. This user-friendly app is compatible with Android and iOS and with all types of device. A user guide is available on the AirbusWorld collaborative platform.

For more information, please contact a Sales Manager or contact Airbus Helicopters.